Welcome to Onllar.com! Below are answers to some common questions about our services and operations. If you don’t find what you’re looking for, feel free to contact us.

General Questions

Q1: What services does Onllar.com offer?
We provide a wide range of online services, including:

• Graphic design

• Website design

• Website development

• Google marketing

• Facebook marketing

Our goal is to deliver professional, customized solutions tailored to meet your needs.

Q2: How can I get started with Onllar.com?
You can get started by contacting us through our Contact Us page. Share your requirements, and our team will guide you through the process.

Q3: Where is Onllar.com based?
We operate online and serve clients worldwide. For our physical location, please visit the Contact Us section.

Service Questions

Q4: How long does it take to complete a project?
The timeline depends on the complexity and scope of your project. Smaller tasks, such as logo design, may take a few days, while larger projects, like website development, could take several weeks. We provide estimated timelines once we understand your requirements.

Q5: What information do I need to provide for a project?
To ensure we deliver the best results, please provide detailed requirements, including:

• Project objectives

• Design preferences (if applicable)

• Any relevant materials, such as logos or images

• Deadlines (if applicable)

Q6: Can I request revisions to my project?
Yes! We offer revisions as part of our service to ensure your satisfaction. The number of revisions allowed depends on the specific service package you choose.

Payment and Pricing Questions

Q7: How much do your services cost?
Our pricing varies based on the complexity and scope of each project. For a custom quote, please contact us with your project details.

Q8: What payment methods do you accept?
We accept payments through major credit/debit cards, online payment platforms, and bank transfers. Specific details will be provided during the payment process.

Q9: Do you offer refunds?
Refunds are handled on a case-by-case basis. If you’re not satisfied with our service, please reach out to us, and we’ll work to resolve the issue.

Technical Questions

Q10: Will my website be mobile-friendly?
Yes, all websites we design and develop are fully responsive and optimized for mobile, tablet, and desktop devices.

Q11: Do you provide website maintenance?
Yes, we offer ongoing website maintenance services to ensure your website remains up-to-date, secure, and functioning optimally.

Q12: Can you help with social media advertising?
Absolutely! We specialize in Google and Facebook marketing and can help you create, manage, and optimize your ad campaigns to achieve your goals.

Support Questions

Q13: How can I contact Onllar.com for support?
You can reach us via email, phone, or the contact form on our Contact Us page. Our support team is here to assist you during business hours.

Q14: What are your business hours?
Our business hours are:

• Monday to Saturday: 01:00am to 09:00am

• Sunday: Closed

Q15: Do you offer live chat support?
Yes, we provide live chat support on our website during business hours for immediate assistance.

If you have additional questions or need further assistance, please don’t hesitate to contact us. We look forward to working with you!